1. Cancellations On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
2. Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
3. Collection from our Warehouse We provide a 'Collect from our Warehouse' option - this option allows customers to collect their order in person or they can arrange their own courier service.
The address for arranging collection is:
Gym Fix Team Services Ltd
15 Coleridge Road
We are open Monday to Friday (Except Bank Holidays). 9am - 5pm.
General exclusions of liability: We will not be liable for any economic loss, including (without limitation) loss of profit, business, revenue resulting from loss of use, sale, market, goodwill, anticipated savings, data, costs of providing any alternative means of transport or any other like losses whether direct or indirect and whether caused negligently or otherwise or arising out of or in connection with any performance or failure to perform the services or any breach of these conditions by us.